Accessibility Statement

At Gem Fanatic we are committed to ensuring digital accessibility for all visitors, including individuals with disabilities. We are continuously improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

We aim to conform our storefront to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Our website is built on the Shopify Horizon theme framework, which provides a highly accessible code base, and we avoid the use of automated overlay widgets that disrupt assistive technology.

Feedback & Assistance

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers while browsing our catalog or trying to place an order, please let us know so we can assist you directly and resolve the issue:

Email: gem.fanatic@yahoo.com
Response Time: We aim to respond to accessibility inquiries within 2 business days

Formal Complaints

If you need alternative assistance to complete a purchase, please contact us via the email above, and our team will be happy to process your bead or jewelry order manually over email.